I’ve never renovated before, what help will you give me?

Our team of experts from Customer Service to our Interior Designer and Project Manager will guide you every step of the way. This will ensure it is not only a successful renovation but an enjoyable one.  Every client and their needs are different; thus, the level of help and support is tailored.  At the end of the day clients can be as involved or uninvolved as they like. We have clients from across the country and overseas we do absolutely everything for. They can approve and select items from the comfort of their lounge!

How long does the renovation take?

One of the great things about having Cornerstone Property Group do your works is the delivery speed.  We understand that any work or renovation can be painful and disruptive, so our process has been refined to create the least amount of disruption to you.  For a smaller standard bathroom we complete the works in 2 working weeks (Mon-Fri). For a bigger more complex bathroom it will be 3 weeks.  Most other companies are around 4+ weeks!  We are so comfortable committing this we will even pay you if we are late.

Can I live in my home whilst the works are done?

Absolutely, our team of professionals can work around you and your family.  A few considerations to think of though are:

• If it is a single bathroom property remaining here will be difficult as the shower and toilet will be out of action for the duration of works. We can if the site permits arrange portable shower and toilets (at additional cost) Showering at work or the gym is often easy but going to the toilet in the middle of the night, not so much….
• There will be noise. If you are working from home there will be noise disruption.
• It is a building site, as tidy and clean as we are there will be materials, tools and items that we need on site, and unless you have a garage or space for these it can get challenging.

Do you arrange plumbing and electrical?

Yes, we have our trusted partners that work for us so you only have to deal with the one company and project manager making the process simple and easy.

Do you supply everything?

We sure do, from the tiles to the taps, vanity and toilet and even lighting and fans we supply absolutely everything for your job so you don’t have to worry.

Can I supply tiles and fittings?

Yes you can, however we don’t recommend this.  One reason is warranties become very complicated if you are supplying the tap for example and the tiles if something goes wrong, we also don’t have control of the items which can disrupt the project timeline.  The other reason is unless you are buying on a super cheap black Friday sale you won’t get the items as cheap as you will if you select through us with our Interior Designer!

What brands can I choose from?

A big benefit of engaging Cornerstone Property Group is we give you an allowance to spend on your fittings, fixtures and tiles so you can basically choose whatever you want!  Over the years we’ve tried and tested many suppliers to find the best. Our preferred partners offer the widest range and quality products and we great prices we pass onto you.  Our Port Melbourne showroom provides you the opportunity to select products you need and if you don’t like these, we can source them.

What is the warranty?

2 years non-structural, 6 years structural and 7 years waterproofing for extended peace of mind.

Can I do some of the work myself?

Unfortunately not.  If you are wanting to do some of the work or engage your own plumber for example we are not the right company for you.  We offer a fully project managed solution that is built on years of experience.  We can’t warrant other people’s work and we need unrestricted exclusive access to the area to be able to warrant our work.